FAQ

Frequently Asked Questions

What are your main areas of business?
We focus on R&D of high-end wireless communication hardware, embedded motherboard design, WiFi module development and sales, industrial router and gateway solutions, 5G/LTE communication expansion, and professional OEM/ODM customization services. Our capabilities cover schematic design, PCB layout, driver porting, firmware customization, thermal management design, global certification support, and full-volume mass production. Our solutions are deployed across industrial IoT, security surveillance, enterprise networking, outdoor base stations, and in-vehicle communications.

What’s the difference between OEM and ODM?
OEM builds on our proven hardware platforms without altering the core architecture — it involves interface adjustments, firmware customization, logo printing, and enclosure adaptation, with short lead times and lower costs for fast brand deployment. ODM starts from the ground up, giving you full control over chipset selection, port configuration, interface specifications, industrial temperature rating, thermal design, chassis design, and proprietary firmware features — ideal if you’re looking for a fully differentiated, custom-built product.

Can you replicate reference boards or build custom development boards?
Absolutely. We can reproduce wireless communication evaluation boards, core development boards, and system motherboards per industry reference design standards. We also handle version modifications, circuit adaptation, peripheral interface adjustments, memory and flash configuration optimization, plus BSP and firmware alignment. Development boards are used for solution evaluation, software debugging, and functional validation to speed up the overall R&D cycle.

What does the OpenWRT development kit do?
Our customized OpenWRT development kit wraps the low-level proprietary wireless drivers, eliminating the common issues of missing drivers and poor compatibility found in standard open-source builds. It supports secondary development — web UI customization, plugin development, wireless parameter tuning, multi-WAN, load balancing, and VPN configuration — all without exposing the underlying driver source code, which dramatically reduces software development complexity.

Can your high-end WiFi modules work with third-party host platforms?
Yes. Our WiFi radio modules can be adapted to third-party platforms such as NXP, Marvell, and Intel. We provide full BSP packages, driver porting, and system compatibility testing to resolve bus timing and RF parameter matching issues, ensuring stable throughput, solid RF performance, and reliability that meets industry standards.

Which wireless communication standards do you support?
We fully support WiFi 7, WiFi 6E, WiFi 6, and WiFi 5 WLAN standards, along with LTE and 5G cellular standards. We’re also compatible with the full IEEE 802.3af/at/bt PoE series, covering enterprise networking, outdoor base stations, industrial IoT, surveillance, and in-vehicle communications.

What interfaces and specs do your WiFi 7 modules offer?
WiFi 7 modules come in MiniPCIe and M.2 E-Key standard form factors with 2×2 MIMO. They support dual-band concurrent operation, 320MHz ultra-wide bandwidth, 4096-QAM modulation, and MLO multi-link aggregation. They cover 2.4GHz and 5GHz bands, with select models supporting 6GHz. Typical transmit power is 20dBm per chain on 2.4GHz and 18dBm per chain on 5GHz — ideal for high-end APs, industrial gateways, and 5G CPE integrations.

What are the hardware specs of your industrial motherboard?
The industrial motherboard is built around a quad-core ARM A73 processor, with 2GB DDR4 memory, 256MB NAND flash, and 16GB eMMC storage. It features multiple M.2 slots for wireless and 5G module expansion and natively supports IEEE 802.3bt high-power PoE, making it a great fit for enterprise core routers, industrial gateways, outdoor base stations, and IoT aggregation nodes.

What frequency bands and transmit power do your wireless modules support?
Standard dual-band covers 2.4GHz and 5GHz, with high-end models adding 6GHz support. Standard transmit power is 20dBm per chain on 2.4GHz and 18dBm per chain on 5GHz. RF power is software-adjustable and can be calibrated to meet local spectrum regulations, striking the right balance between coverage and certification compliance.

What industries and use cases are your products designed for?
Our products are widely deployed in industrial automation, smart manufacturing, smart home, in-vehicle wireless communications, traffic monitoring, medical wireless devices, wireless security cameras, enterprise networking, outdoor base stations, IoT gateways, port and mining wireless coverage, and commercial routing.

What are the operating temperature ranges for commercial and industrial-grade products?
Commercial grade: -20°C to +70°C, suitable for indoor office, commercial, and residential environments. Industrial wide-temperature grade: -40°C to +85°C, with high/low temperature tolerance, vibration resistance, and noise immunity — stable for long-term operation in outdoor, enclosed enclosure, in-vehicle, and industrial control environments.

How long does a typical customization project take?
Standard OEM modifications: samples in 1–2 weeks, mass production ready within 4 weeks. Simple ODM enclosure and interface changes: samples in 3–4 weeks. Full custom ODM hardware — including layout, thermal design, firmware, and certification — typically runs 6–10 weeks, depending on feature complexity and certification requirements.

What software engineering services do you offer?
We provide custom firmware development, low-level driver porting, RF performance optimization, network protocol customization, multi-WAN and firewall development, remote management platform integration, global certification parameter tuning, OpenWRT customization guidance, firmware upgrades, and long-term maintenance.

How do you handle closed-source wireless drivers?
Customers don’t need to deal with closed-source low-level drivers directly. We offer two approaches: (1) deliver an encapsulated development kit that lets you call proprietary drivers directly from OpenWRT for feature development, or (2) have our engineering team handle driver porting, compilation, and system packaging, delivering ready-to-flash firmware with user manuals for straightforward deployment.

What hardware interfaces do you support?
We support MiniPCIe, M.2 E-Key, standard card slots, RJ45 Ethernet, PoE ports, 5G SIM slots, serial ports, and GPIO. The number of interfaces, their layout, level definitions, and antenna placement can all be customized to fit your specific mechanical design.

Do your motherboards and finished devices support 5G/LTE integration?
Yes. We can integrate 5G and LTE modules into motherboards, industrial gateways, and CPE devices to deliver full 5G network access, wireless backhaul, wired backup, and dual-link redundancy. The hardware includes M.2 slots, SIM slots, and antenna mounts, while the firmware supports cellular dial-up, auto-reconnect, and customizable network failover policies.

Which PoE standards do you support and what are the advantages?
We’re compatible with the full IEEE 802.3af/at/bt PoE standards, covering low, medium, and high power delivery. Data and power run over a single Ethernet cable — no separate power lines needed — making it ideal for large-scale outdoor AP, surveillance camera, and industrial gateway deployments. Features include over-current, short-circuit, and surge protection, simple installation, and lower deployment costs.

Can you customize thermal management and industrial design?
Yes, we offer deep customization across the board. Hardware-level thermal customization includes heatsink selection, thermal pad layout, airflow channel design, and power consumption optimization. Mechanical customization covers enclosure size, material, cutout placement, internal/external antenna design, and waterproofing. We also provide full industrial design services — color matching, silk-screening, and alignment openings.

Do you help with global product certifications?
Yes — we assist with FCC, CE, TELEC, SRRC, CCC, and other wireless and safety certifications. We optimize hardware layout, RF routing, and firmware parameters up front, and provide certification documentation, test samples, and RF tuning support to reduce certification risk, shorten the timeline, and keep costs in check.

How do you ensure consistent quality from samples to mass production?
Every sample goes through functional testing, RF testing, high/low-temperature aging, and long-term stability burn-in before release. Mass production follows standardized SMT processes, automated testing, and aging spot checks with a unified supply chain, so performance, specifications, and quality stay consistent from first article to full production run — with reliable delivery schedules.

What are your MOQ requirements?
Standard modules and motherboards have low MOQs and support small trial orders. MOQ for OEM/ODM projects is negotiable based on your market plans. We support small-batch trial production for market validation, and we can scale up capacity as needed to keep inventory and investment pressure low.

Can your products integrate with proprietary protocols and private cloud platforms?
Yes. Our firmware supports mainstream IoT protocols like MQTT and CoAP, and can be adapted to proprietary protocols as well. Custom capabilities — including cloud registration, data reporting, remote configuration, OTA updates, and device status monitoring — are all available to enable seamless integration with private clouds and third-party platforms.

What are the key advantages of WiFi 7 over WiFi 6/6E?
WiFi 7 delivers 320MHz ultra-wide channels and 4096-QAM modulation for significantly higher throughput. MLO multi-link aggregation enables parallel multi-band transmission for better interference resistance and smoother roaming. It also offers lower latency — critical for industrial control, VR/AR, and high-definition video backhaul — plus higher concurrent device capacity for dense networking environments.

Which host platforms and operating systems are supported?
We’re compatible with ARM and x86 architecture platforms and support Linux, OpenWRT, and embedded Ubuntu. We provide the matching drivers, BSP packages, build guides, and development documentation to enable fast migration to your own hardware platforms.

How do you achieve low-power design and optimization?
On the hardware side, we use low-power chipsets along with optimized power delivery and sleep circuitry. On the firmware side, we support intelligent sleep modes, scheduled wake-up, idle-frequency scaling, and dynamic RF power adjustment — ideal for battery-powered and solar-powered IoT endpoints and field monitoring devices.

Do you support overseas supply and technical support?
Yes — we handle full-order export and batch delivery with complete customs and logistics documentation. English-language datasheets, user manuals, and development documentation are all provided. Multilingual technical support is available via email and remote assistance for debugging, networking, and firmware configuration, serving customers across Southeast Asia, Europe, Latin America, and beyond.

What advantages do your solutions offer over standard reference designs?
Standard reference designs are basic public versions with no commercial optimization. We take those public designs and add RF optimization, thermal adaptation, firmware customization, certification tuning, and mass-production readiness — delivering mature commercial solutions that save you the time and cost of re-engineering, software development, and certification rework.

Can you customize complete products like wireless APs, gateways, and industrial CPEs?
Absolutely — we provide end-to-end ODM services covering chipset selection, motherboard design, module integration, enclosure design, thermal management, firmware development, certification testing, and final assembly. Customizable products include enterprise APs, industrial gateways, 5G CPEs, outdoor base stations, and IoT aggregation gateways.

What does your end-to-end technical support process look like?
Requirements gathering → solution proposal and pricing → design approval → development and sampling → customer validation → certification support → mass production and delivery → firmware maintenance and long-term technical support. Dedicated engineers are assigned to each project from start to finish, with fast turnaround on technical inquiries.

What does your standard engagement process look like?
1. Confirm product specs, features, use cases, budget, and delivery timeline. 2. Deliver a detailed technical proposal, datasheet, and formal quote. 3. Agree on terms and sign the partnership agreement. 4. Execute hardware design, firmware development, and prototype testing. 5. Complete customer acceptance and global certification support. 6. Ramp up mass production and fulfill delivery per contract. 7. Provide ongoing firmware updates, technical support, and iterative product enhancements.